Chattigo

EFFICIENT COMMUNICATION SaaS

Chattigo is a powerful tool managed by P&M Partners in Panama, and it is part of our portfolio of international solutions. With Chattigo, you will be able to manage customer service across the most popular digital channels such as WhatsApp, Facebook Messenger, Instagram, Twitter, and more, all from a single platform.

Main Features of Chattigo

  • Advanced Chatbot: Automates sales and customer service processes, providing fast and efficient responses.

  • Platform for Agents and Supervisors + Mobile App: Facilitates the management and supervision of customer interactions from anywhere.

  • Reporting & KPIs: Get detailed reports and key metrics to evaluate and improve customer service performance.

  • Official WhatsApp API: Execute secure and effective bulk messaging.

  • In & Out Phone Calls: Manage incoming and outgoing calls to landlines and mobile numbers.

  • Integrations with CRM and More: Easily connect with your customer management systems and other essential tools.

Benefits of Using Chattigo

  • Customer Service Optimization: Chatbots handle the first interaction, routing conversations to human agents to close sales or resolve more complex queries.

  • Real-Time Analytics: Monitor and analyze customer service in real-time to identify opportunities for improvement and optimize your processes.

  • Multichannel Integration: Manage all your digital communication channels on a unified platform, increasing efficiency and reducing operational complexity.

With Chattigo, you can ensure that your customers receive fast, efficient, and personalized service, improving their experience and brand loyalty.

Chattigo