Sentiment analysis transforms the customer experience by revealing emotions, fostering engagement, and delivering hyper-personalized and empathetic interactions.
It is common to find companies that make technological investments that end up being obsolete because they cannot be used. Some of the reasons why this happens are as follows
Chattigo News: Voice Calls, Video Calls and Reports. We are very happy to announce the new updates and configurations that chattigo has promoted during the last weeks so that you do not miss any news about the platform.
In this opportunity we will comment on how the analytics and reports work in chattigo. Thanks to chattigo Analytics module you can find out all the information related to the contact you have with your customers online.
Until now, chatbots followed a pre-designed conversation tree. The programmer established a series of questions and answers, and the program advanced between its options depending on the previous decisions of the users.
Get to know our Omnichannel Chat Service with which you can improve the quality of response to your customers by unifying social networks such as #whatsapp in a single service platform
We want to announce two new commercial collaborations that will result in the internationalization of Chilean companies in Panama and a greater technological offer of services for Central America.
